Right of Withdrawal: Cancel your order with Stahldeko
For consumer customers as defined in § 13 BGB, i.e., natural persons who enter into a legal transaction for purposes that can neither be attributed to their commercial nor their independent professional activity, the following applies:
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reasons.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the bracket, took possession of the last goods.
To exercise your right of withdrawal, you must inform us (Stahldeko - Metal Design, Alexander Veselov & Evgeni Kusnezov, Waldstraße 14, 91448 Emskirchen, Tel.: +49 9104/8238187, Fax: +49 9104/8228399, E-Mail: info@stahldeko.de) by means of a clear declaration (e.g., a letter sent by post, fax, or email) about your decision to withdraw from this contract. You can use the attached sample withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient to send your communication about your exercise of the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery costs (except for the additional costs arising from choosing a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received your decision to withdraw from this contract. For this repayment, we will use the same payment method that you used for the initial transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us without delay and in any event no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You will bear the direct costs of returning the goods.
You will only have to pay for any diminished value of the goods if this loss of value is due to handling that is not necessary to ascertain the nature, characteristics, and functioning of the goods.
End of Withdrawal Instructions
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the bracket, took possession of the last goods.
To exercise your right of withdrawal, you must inform us (Stahldeko - Metal Design, Alexander Veselov & Evgeni Kusnezov, Waldstraße 14, 91448 Emskirchen, Tel.: +49 9104/8238187, Fax: +49 9104/8228399, E-Mail: info@stahldeko.de) by means of a clear declaration (e.g., a letter sent by post, fax, or email) about your decision to withdraw from this contract. You can use the attached sample withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient to send your communication about your exercise of the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse you for all payments we have received from you, including delivery costs (except for the additional costs arising from choosing a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received your decision to withdraw from this contract. For this repayment, we will use the same payment method that you used for the initial transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us without delay and in any event no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You will bear the direct costs of returning the goods.
You will only have to pay for any diminished value of the goods if this loss of value is due to handling that is not necessary to ascertain the nature, characteristics, and functioning of the goods.
End of Withdrawal Instructions