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General customer information on order completion.Customer information on Stahldeko online shop
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General information on the conduct of an order. |
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- Identity and address of the seller
- Order
- Contract closure
- Contract data saving
- Prices
- Shipping costs
- Payment methods
- Shipment
- Right of withdrawal
- Warranty and Customer Service
Identity and address of the sellerYou complete the purchase agreement with Stahldeko - Metalldesign, Langfeldstrasse 35, 91058 Erlangen, Germany, Alexander Veselov & Evgeni Kusnezov. More details about sellers, see the Imprint. Order
If you have found the desired product, you can put this without obligation by clicking the button [Add to cart] in the shopping cart place. See the contents of the basket at any time and not binding by clicking the button [cart]. The products can be removed at any time by clicking the button [Empty cart] from the shopping cart. If you want to buy the products in your cart, click the button [Go to checkout]. You will be prompted to enter your personal information, select the type of payment and confirmation of the customer information. The ordering process you can always cancel or by clicking on the [Order now] button to complete. Contract closure
Contract language is German. The presentation of products in our online shop is not legally binding offer, but a non-catalog After you have entered your personal data and clicking the button [Order now] order in the final step of the ordering process enter a binding order in the shopping cart fell off. The confirmation of receipt of the order follows immediately after sending the order. The purchase comes with our order confirmation or delivery of the goods. Contract data savingThe contract text is saved. You can view the general conditions at any time on this page and save it to your computer. The precise order and the General Contract will also be sent by email. Prices
The prices are end prices and include the legal VAT of 19%. Further details are available on the product pages. Shipping costsThe shipping costs depend on the country where you order and the shipping method and before you issue a binding order clearly communicated.
Payment methodsThe invoice amount can be paid by payment in advance, Paypal or cash on delivery(within Germany only). Further details can be obtained from selection of the respective payment. ShipmentWe deliver within Germany, the EU countries and in some other countries. If for one, not mentioned here, land order, we ask you first to contact us. The estimated delivery time, please refer to the product description. Usually the delivery time 7 working days of receipt of payment is on our account. Right of withdrawalYou can cancel your contract within two weeks without giving reasons in writing (eg letter, fax, e-mail to info@stahldeko.de) or by returning the goods, unless you exercise in your commercial or independent professional activity acted (orders by entrepreneurs). The period begins with receipt of the goods and detailed information in written form. During this period it is sufficient to send the cancellation or the goods. The revocation must be sent to: Stahldeko - Metalldesign
Langfeldstrasse 35
91058 Erlangen Germany
Phone(private customer): ++49 9131/6875474
Phone(trader): ++49 9131/5311300 Fax: ++49 9131/6875475
E-mail: info@stahldeko.de Withdrawal consequencesIn the case of an effective cancellation the mutually received and any benefits derived (eg interest). Can you give us the performance received whole or in part, or only in deteriorated condition, you must pay us compensation for the value. This does not apply if the deterioration of the product only on the test, as it would have been possible in a shop, is due. In addition, you can avoid the compensation by not using the goods as your property and everything that could reduce its value. All goods are declining picked up. Please follow the instructions to process the returns.
The cancellation does not apply for
- Goods that are produced according to customer specification
- Goods that are uniquely tailored to personal needs
Warranty and Customer Service
The warranty is subject to the statutory provisions.
You can contact our customer service on weekdays from 08:00 to 18:00 CLOCK by phone: ++49 9131/6875474 and by email at info@stahldeko.de.
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More information |
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| | | |  | Stahldeko follows your wishes | | | | | | | | |  | Convenient purchase– pay without risk | | | | | | | | |  | Within Germany or worldwide | | | | | | | | |  | Please negotiate claims for returns with us in advance | | | | | | | | |  | Competent answers to all technical questions. | | | | | | | | |  | Request information on purchase prices, discounts and conditions. | | | | | | | | |  | General terms and conditions | | | | | | | | |  | | | |
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Hotline & Consultation |
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Private customer:
Phone: ++49 9131/6875474
Trader: Phone: ++49 9131/5311300
Fax: ++49 9131/6875475 Email: Kontakt |
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Stahldeko workshop |
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You can visit us: Stahldeko workshop Eberau Nord 6 96157 Ebrach, Germany Agree You make an appointment |
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Information service
kusnez it-service